About Us – Maichi Food Trailer Factory

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Our Story & Mission

At Maichi, we believe that every great culinary idea deserves a mobile stage. What started as a small team of engineers and food enthusiasts has grown into a leading manufacturer of custom food trucks. Our mission is simple: to provide entrepreneurs worldwide with high-quality, fully compliant, and aesthetically stunning mobile kitchens that help them succeed."

Why Choose Us?

Custom Craftsmanship

Each food truck is unique. From the interior kitchen layout to the exterior paint design, we offer 100% customization based on your brand requirements.

Global Compliance

Our food trucks are designed to meet European and American standards (such as CE, DOT, VIN, COC, etc., manufactured according to your local policy requirements), ensuring you can easily register and obtain licenses in your area.

Factory-Direct Pricing

There are no middlemen. We manufacture and sell our products directly, ensuring you receive high-quality, durable products at the most competitive prices.

End-to-End Support

From initial design and manufacturing to cross-border transportation and after-sales service, we provide comprehensive support every step of the way, addressing all your concerns.

#Our Certificates

Quality is the heart of our factory. Every food truck undergoes rigorous testing—including waterproof tests, electrical safety inspections, and road stability trials—before it leaves our facility. We use high-grade stainless steel and durable materials to ensure your business stays running for years to come."

We understand that international purchasing requires immense trust. That’s why we offer transparent production updates (photos and videos of your truck being built), secure payment via major platforms (Alibaba, eBay, Amazon), and comprehensive marine insurance for every shipment.

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Terms of Service OVERVIEW This website is operated by [maichi]. Throughout the site, the terms “we”, “us” and “our” refer to [maichi]. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). SECTION 1 - PRODUCTS AND CUSTOMIZATION We specialize in the sale of mobile kitchens, concession trailers, and related equipment. Descriptions: We have made every effort to display as accurately as possible the colors, features, and specifications of our products. However, we cannot guarantee that your computer monitor's display will be accurate. Custom Orders: For trailers requiring custom modifications, production will only begin after a final floor plan and specification sheet have been signed and approved by the buyer. Once production begins, custom orders cannot be canceled or modified without incurring additional fees. SECTION 2 - PRICING AND PAYMENT TERMS Prices for our products are subject to change without notice. You can choose to pay in full or pay a deposit plus the remaining balance later. Deposits: A non-refundable deposit of [e.g., 30% - 50%] may be required to secure your order and begin production or reserve inventory. Final Payment: The remaining balance must be paid in full and cleared in our accounts before the trailer can be picked up or shipped. We accept [Mainstream payment methods in the market, such as wire transfer and credit cards.]. SECTION 3 - SHIPPING, FREIGHT, AND DELIVERY Due to the size and weight of our products, shipping is handled via specialized freight carriers. Shipping Costs: Freight quotes provided at checkout or via invoice are estimates. The buyer is responsible for all final shipping and handling costs unless otherwise stated in writing. Risk of Loss: The risk of loss and title for items purchased from us pass to you upon our delivery to the carrier. Inspection upon Delivery: It is the buyer's strict responsibility to thoroughly inspect the trailer for any transit damage before signing the Bill of Lading (BOL). Any damage must be noted directly on the BOL, and the buyer must notify us within [48 hours]. Failure to note damage upon delivery may void your ability to file a freight claim. SECTION 4 - RETURNS AND REFUNDS Because our trailers are often built-to-order or large commercial equipment, our return policy is strict. Standard Policy: All sales of trailers and major equipment are final. We do not accept returns for buyer's remorse. Exceptions: Returns or exchanges are only accepted in the event of a critical manufacturing defect that cannot be repaired under warranty, and must be authorized by us in writing within [ 7 days] of receipt. SECTION 5 - WARRANTIES AND COMPLIANCE Health and Safety Codes: While we build our trailers to high standards, local health, fire, and safety codes vary drastically by city, county, and state. It is the sole responsibility of the buyer to ensure the trailer meets the specific regulations of the jurisdiction where it will be operated. We are not liable for trailers failing local health inspections due to specific local code requirements not communicated to us prior to the build. Manufacturer Warranty: Products may carry a limited manufacturer warranty covering structural defects. Please refer to our separate Warranty Policy for detailed coverage. SECTION 6 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [China]. SECTION 7 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at [lisa@maiketech.com] or by calling [ +86 190 9804 6288].